Welcome to Colleen Kobe Studios! Here we sell eclectic items ranging from original fine art (available nowhere else in the world) to software for machine knitters, to books for both and and machine knitters.
We do not have a store front. We only sell by Internet, mail, and phone.
Please come into our web site and browse!
Our contact information
By email:
admin@colleenkobestudios.com
By standard mail:
Colleen Kobe Studios
1350 W Indian Trl Apt 9
Aurora IL 60506-6017
USA
By phone:
630 701-2282 (between 9 a.m. and 7 p.m. US Central Time Zone)
sales@colleenkobestudios.comShipping Information:
There is a $2.00 handling fee on each order.
In-US shipping: $4.95 for first item, $1.50 for each additional item up to 10 items, and then we'll pay the rest.
Outside-US shipping: $10.95 for first item, $1.50 for each additional item up to 10 items, and then we'll pay the rest.
We fill orders within two business days of receiving your order.
We ship by US Postal Service Priority Mail. US orders will take 3-5 days to arrive; international orders will take up to a week longer, depending on the distance involved.
Refund, Returns, and Cancellation Policies:
We do understand products are sometimes not what the buyer expects. Refunds and returns must take place within 30 days of the date we shipped the product to you. Items returned must be in excellent condition. Send items back to us in their original packaging. Returned software must be accompanied by a signed statement saying that it was un-installed from all computers in which it had been installed. When we receive the returned item and verify all is in order, we will issue your credit card a credit for that item.
Frequently Asked Questions:
“How can I contact you with an immediate question?”
Call or e-mail us. (630) 701-2282, or info@colleenkobestudios.com . If no one answers the phone, leave a message and we’ll get back to you.
“What kind of guarantees do you offer?”
We offer a 30-day money-back guarantee on all our products. If something is not what you expected, e-mail us ahead of time at refunds@colleenkobestudios.com to let us know you are returning an item.